The Compass
The Compass is our core product, a two month engagement that starts our work with any client. The Compass is your guide for your and our work, outlining next steps to achieve your goals and supporting you in decision-making grounded in purpose. Our work together starts with a listening tour and documentation review with you and your team. Then, we facilitate creative brainstorm sessions to articulate your community’s unique goals and challenges. Finally, we synthesize our findings in your Compass to guide you in all your work to come.
More On The Compass
The Compass Results
Through this work, you'll get clear understanding of the community you have and the one you need to build.
Your Community Values
Your Member Persona
Member Narratives and Needs
Engagement Touchpoints
Areas for Growth
and more…..
Next Steps
Plus, receive customized next steps for your community.
Onboarding Experience Design
Member Recruitment & Retention
Customer Success Measurement Dashboard
Member Comms Audit
Community Tool Stack Selection
Community Team Hiring Plan
and more....